Shipping Policy for Rakesh Ranjan Foods
Last Updated: September 17, 2025
At Rakesh Ranjan Foods, we are dedicated to delivering our premium agricultural products, including foxnut, foxnut powder, wheat, wheat flour, farm-fresh ginger, onion, garlic, and their powders, sourced from Madhya Pradesh’s finest farms, to customers and partners both in India and worldwide. This Shipping Policy outlines the terms and conditions for shipping our products when you place an order through our website www.rakeshranjanfoods.com or engage with us for bulk or export orders. By placing an order, you agree to the terms of this Shipping Policy.
1. General Information
Products: We ship foxnut, foxnut powder, wheat, wheat flour, ginger, onion, garlic, and their respective powders, packaged to ensure quality and freshness.
Shipping Scope: We offer shipping within India (domestic) and to select international destinations for export orders.
Order Processing: Orders are typically processed within 4-5 business days after payment confirmation, unless otherwise specified.
Business Days: Our processing and shipping operations occur Monday through Saturday, excluding public holidays in India.
2. Shipping Destinations
Domestic Shipping: We ship to all regions within India, subject to the serviceability of our logistics partners.International Shipping: We export to Russia, Belarus, USA, EU, Middle East, Japan Australia, New zealand, South Asian countries N. International orders may be subject to customs clearance, import duties, and taxes, which are the responsibility of the recipient.
3. Shipping Methods and Costs
Domestic Shipping: We partner with trusted logistics providers , Delhivery, India Post, or Blue Dart to deliver within India. Shipping costs are calculated at checkout based on order weight, destination, and selected shipping method .Free shipping may be offered for orders above ₹8,000 within India, subject to terms and conditions.
International Shipping: We use reputable international couriers or freight forwarders DTDC, DHL, FedEx, for export orders.Shipping costs vary based on destination, order weight, and shipping method. Costs will be provided during checkout or via a custom quote for bulk orders.International customers are responsible for all customs duties, taxes, and clearance fees imposed by their country.
Bulk/Wholesale Orders: For large orders (e.g., for distributors or export partners), shipping terms and costs will be provided via a custom quote. Contact us at sales@rakeshranjanfoods.com for details.
4. Delivery Timelines
Domestic Delivery: Standard shipping: 3-7 business days after order processing, depending on the destination.Express shipping (if available): 3-4 business days.Delivery times may vary due to factors like location, weather, or logistics partner delays.
International Delivery: Delivery typically takes 10-45 business days, depending on the destination, customs clearance, and shipping method.Delays may occur due to customs processes or international logistics, which are beyond our control.
Order Tracking: Once your order is shipped, you will receive a tracking number via email or SMS (where available) to monitor your shipment’s progress.
5. Order Confirmation and Processing
Orders are processed only after payment is confirmed.You will receive an order confirmation email with details, including estimated shipping and delivery dates.For bulk or export orders, we may contact you to confirm shipping details, documentation (e.g., phytosanitary certificates), or customs requirements.
6. Packaging and Quality Assurance
Our products are carefully packaged to maintain freshness and quality during transit, adhering to food safety and export standards.For international shipments, packaging complies with relevant regulations (e.g., vacuum-sealed or tamper-proof packaging for foxnut, flour, or powders).If you receive damaged or incorrect products, please refer to our Returns and Refunds Policy .
7. Customs, Duties, and Taxes (International Orders)
International customers are responsible for all customs duties, import taxes, and clearance fees imposed by their country.We provide necessary export documentation (e.g., commercial invoices, certificates of origin) to facilitate customs clearance.Delays due to customs inspections or additional documentation requirements are beyond our control.
8. Shipping Restrictions
Some products (e.g., fresh ginger, onion,garlic, wheat ,wheat flour) may be subject to restrictions in certain countries due to agricultural or import regulations or export restrictions. We will inform you if your order cannot be shipped to your destination.We do not ship to War zones or the region of political instability and particularly Pakistan .
9. Lost or Delayed Shipments
Domestic Shipments: If your order is delayed beyond the estimated delivery time, please contact us at Email: sales@rakeshranjanfoods.com or Phone: +919171713255 to track or resolve the issue.International Shipments: For lost or delayed export orders, we will work with our logistics partners to investigate, but delays due to customs or international carriers are beyond our control.If a shipment is confirmed lost by the carrier, we will either reship the order or issue a refund, per our Returns and Refunds Policy.
10. Changes to Orders or Shipping Details
Once an order is processed, changes to shipping addresses or order details may not be possible. Please contact us immediately at sales@rakeshranjanfoods.com if changes are needed.For international orders, ensure the shipping address and contact details are accurate to avoid customs or delivery issues.
11. Returns and Damaged Goods
If you receive a damaged or incorrect product the purchaser will be responsible. However in such a case insurance etc. would be provided before the shipment leaves Rakesh Ranjan foods premises. The returns only hold to the defective products. In this case the the purchaser must provide genuine and legal documentations in that support For international orders, additional conditions may apply due to customs or shipping regulations.
12. Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in our logistics practices or regulations. We will notify you of significant changes by posting the updated policy on our Website with a revised "Last Updated" date.
13. Contact Us
For questions, concerns, or assistance with shipping, please contact us at:
Rakesh Ranjan Foods
Email: sales@rakeshranjanfoods.com
Address: Plot No. 5 Manas Nagar Makronia Sagar 470004 Madhya Pradesh
Phone: +919171713255
For inquiries about bulk orders, exports, or specific products (foxnut, wheat, ginger, etc.), you may also use the contact form on our Website.