Privacy Policy for Rakesh Ranjan Foods
Last Updated: September 17, 2025
At Rakesh Ranjan Foods ("we," "us," or "our"), we are committed to protecting your privacy. As a leading processor, marketer, and exporter of premium agricultural products, including foxnut, foxnut powder, wheat, wheat flour, farm-fresh ginger, onion, garlic, and their powders, sourced from Madhya Pradesh’s finest farms, we value the trust you place in us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.rakeshranjanfoods.com, purchase our products, engage with our services, or interact with us as a customer, supplier, or business partner.
By accessing or using our Website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or services.
1. Information We Collect
We may collect the following types of information when you interact with our Website, place orders, or engage with us:
Contact Information: Name, email address, phone number, and mailing address (e.g., when you place an order, create an account, request a quote, or contact us).
Business Information: For suppliers or partners, details such as company name, business address, GSTIN, or other tax-related information.
Payment Information: Credit/debit card details, bank account information, or other payment details processed through secure third-party payment gateways.
Account Information: Username, password, and order history if you create an account on our Website.
Customer Support Information: Details provided when contacting us for support, inquiries, or feedback (e.g., about our foxnut, wheat, or other products).
2. Non-Personal Information
Browsing Data: IP address, browser type, device type, operating system, and browsing behavior (e.g., pages visited, time spent on the Website, or products viewed).
Cookies and Tracking Technologies: Information collected via cookies, web beacons, or similar technologies to enhance your experience and analyze Website usage.
Location Data: Approximate location based on your IP address or precise location if you enable location services (e.g., for delivery or export inquiries).
3. Information from Third Parties
We may receive information about you from third-party services, such as payment processors, logistics providers, analytics platforms, or trade partners, when you engage with us through these channels.
4. How We Use Your Information
We use your information to provide, improve, and personalize our products and services, including the processing, marketing, and export of foxnut, foxnut powder, wheat, wheat flour, ginger, onion, garlic, and their powders. Specific uses include:
Order Processing and Fulfillment: To process and fulfill orders, issue invoices, arrange shipping or exports, and provide order updates.
Customer and Partner Support: To respond to inquiries, complaints, or feedback from customers, suppliers, or business partners.
Account Management: To manage your account, provide access to order history, or facilitate repeat purchases.
Marketing and Promotions: To send you promotional emails, newsletters, or offers about our products, such as new foxnut or flour varieties, or export opportunities (you can opt out at any time).
Export and Trade: To communicate with international buyers, suppliers, or logistics providers for export-related activities.
Website Improvement: To analyze Website usage and improve its functionality, content, and user experience.
Quality Assurance: To ensure the quality and authenticity of our farm-fresh products sourced from Madhya Pradesh.
Legal Compliance: To comply with applicable laws, regulations, or legal processes, including tax and export regulations.
Fraud Prevention: To detect and prevent fraudulent activities or unauthorized access.
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases: Service Providers: With trusted third-party providers who assist us in operating our Website and business, such as payment processors, logistics and shipping companies, or analytics providers. These providers are contractually obligated to protect your information.
Export and Trade Partners: With international buyers, customs authorities, or logistics providers to facilitate the export of our products.
Legal Requirements: When required by law, court order, or government authority (e.g., tax or customs regulations in India or abroad) to disclose your information.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.
With Your Consent: If you explicitly agree to share your information for a specific purpose (e.g., sharing supplier details with a trade partner).
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and collect analytics. Cookies may include:
Essential Cookies: Necessary for the Website to function properly (e.g., maintaining your session, cart, or account).
Analytics Cookies: To understand how users interact with our Website, such as which products foxnut powder or wheat flour are most viewed.
Marketing Cookies: To deliver personalized ads or promotions about our products or export services.
You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of the Website.
7. Your Choices and Rights
Depending on your location (e.g., India, EU, or elsewhere), you may have the following rights regarding your personal information under applicable laws, such as India’s DPDP Act or GDPR
Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal obligations (e.g., retaining records for tax or export purposes).
Opt-Out: Unsubscribe from marketing communications by clicking the "unsubscribe" link in emails or contacting us.
Data Portability: Request a copy of your data in a structured, commonly used format (where applicable).
Restrict Processing: Request restrictions on how we process your data, where permitted by law.
To exercise these rights, please contact us at info@rakeshranjanfoods.com . We may verify your identity before processing your request.
8. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. For example, we use secure payment gateways for transactions and encryption for data transmission. However, no system is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Website may contain links to third-party websites or services, such as payment processors or export partners. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before sharing your information.
10. International Data Transfers
As an exporter, we may transfer your information to countries outside India (e.g., to international buyers or logistics providers) to fulfill orders or facilitate trade. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws, such as the DPDP Act or GDPR.
10. Children’s Privacy
Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.
12. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations tax or export records, or resolve disputes. For example, order-related data may be retained for 5 years to comply with Indian tax laws.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Website with a revised "Last Updated" date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Rakesh Ranjan Foods
Email: info@rakeshranjanfoods.com
Address: Plot No. 5 Manas Nagar Makronia Sagar 470004 Madhya Pradesh
Phone: +919171713255
For inquiries related to our products (foxnut, wheat, ginger, etc.) or export services, you may also reach us through the contact form on our Website.